Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us

Imperial Caviar Ltd
Rheinbabenallee 14
14199 Berlin
Telephone: +49 (0) 30 20456690
Email: shop@imperialcaviar.de

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Reasons for exclusion or expiration

The right of withdrawal does not apply to contracts

– for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
– for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;

The right of withdrawal expires prematurely for contracts

– for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
– for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back.

To Imperial Caviar Gmbh, Rheinbabenallee 12, 14199 Berlin or by email to shop@imperialcaviar.de

You can reach us by phone at +49 (0) 30 20456690

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*) _____________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)

date

(*) Delete where not applicable.

You can reach us as follows

Imperial Caviar Ltd
Rheinbabenallee 14
14199 Berlin

Managing Director: Alireza Korouji

Telephone: +49 (0) 30 20456690
Email: shop@imperialcaviar.de
Website: www.imperialcaviar.de